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Complaint Department

Posted: Wed Apr 06, 2016 10:36 am
by DOUGHBOYS
Can I complain a bit here?
Well, I am anyway... :D

It seems like the season is beginning on the NFBC with a fizzle rather than fireworks.
There have been problems with the app, no email updates, and the free agents still show last years numbers, even though this will be the fourth day of the new season!

Seeing Greg Holland and Lance Lynn at the top of the free agent list does not elicit excitement from anyone!

Also, when we go to the free agent page and hitting 'balances', it shows every team with $1000, whether they have already won a bid or not.

C'mon guys!
It doesn't feel like you are sharing in our excitement over a new season.
These things should be done.

Re: Complaint Department

Posted: Wed Apr 06, 2016 11:47 am
by jvetter
Also there are 2909 team in the DC championship. You are missing a team from the "$150 Draft Champions Express Mar 30 8:00 pm Lg.4076" in the overall standings.

We also used to be able to click on teams and leagues from the overall standings pages to link to their respective pages but are no longer able to.

Re: Complaint Department

Posted: Wed Apr 06, 2016 11:48 am
by Scavenger
...and the Overall Standings for the Cutline shows 1449 teams and for the Draft Champions shows 2909. Is there one team missing in each Overall?

Re: Complaint Department

Posted: Wed Apr 06, 2016 12:24 pm
by 76erfan
they just got home from live events and are working on the things everyone is finding with IT to resolve. Hang in there...they are on it.

Re: Complaint Department

Posted: Wed Apr 06, 2016 1:40 pm
by Greg Ambrosius
jvetter wrote:Also there are 2909 team in the DC championship. You are missing a team from the "$150 Draft Champions Express Mar 30 8:00 pm Lg.4076" in the overall standings.

We also used to be able to click on teams and leagues from the overall standings pages to link to their respective pages but are no longer able to.
Thanks. That team has now been added to the DC Championship to account for all teams. Same with Online Championship. We are missing one team from the Cutline and will add that next.

Yes, we will add the hyper-links to the Overall Standings. We took those off to make sure owners couldn't see other rosters until all drafts were done and should have alerted IT that it's good to go now. We'll turn those back on shortly. Thanks.

Re: Complaint Department

Posted: Wed Apr 06, 2016 1:48 pm
by Greg Ambrosius
Scavenger wrote:...and the Overall Standings for the Cutline shows 1449 teams and for the Draft Champions shows 2909. Is there one team missing in each Overall?
The Cutline shows 1450 teams now. I couldn't explain why this one team wasn't showing in a million years!! Shit happens sometimes, but we corrected it. :mrgreen: All 1450 are showing now. Great job everyone and we'll adjust overall prizes for the better shortly.

Re: Complaint Department

Posted: Wed Apr 06, 2016 1:55 pm
by Greg Ambrosius
jvetter wrote:We also used to be able to click on teams and leagues from the overall standings pages to link to their respective pages but are no longer able to.
Okay, hyper-links are there now for all teams and leagues within Overall Standings except for the Cutline Championship. Enjoy looking at all of the teams in those national contests and in those leagues.

In the NFBC Cutline Championship, the links on the Teams work and you can see each individual team in that 10-team contest. However, we are still working on the league links for that contest. That point-system setup with expanding rosters is a different beast, so give us a little more time to get that done. But we're on it.