Originally posted by Walla Walla:
Greg, My last question was a softball. Now to the real point. If you have rules than you have to stick to them. If it just happens to be the second place team in the overall complaining on the messege board it doesn't matter. The rules are the rules. Telling one group oops better luck next week. Than extending the deadline the next week has pretty much made a joke of the bidding rules. Yeah I know Stats will fix it. For four years I've heard that. The phone rule was a joke. No one phones in thier picks. The point was the system fails alot. Than you bend the rules for the top runners. If the system fails than fix the rules to account for it. Please don't give me the Stats says it'll never happen again. It always happens again.

Again, it's fine to question our judgement or the decisions we made the last two Sundays when the system was obviously faulty. I'll say it again, I DID ask STATS to not release the winning bids last Sunday and to figure out what was slowing down the system an hour before our deadline and I was unable to get in touch with them. They ran the winning bids before they ever received my e-mail to tell them to stop. It had nothing to do with who was complaining about the faulty system as I tried my best to contact STATS and to extend the deadline that night.
This Sunday, I got in touch with STATS at 5:10 p.m. CST after folks e-mailed me (I didn't have MB access), they said there was no problem and by 5:30 they were back in touch with me to tell me they had found the glitch. We agreed to fix it at the top of the hour, to extend the deadline since it was obvious that the last hour was faulty and to make the e-mail changes once the system was fixed. That happened at 6:15 p.m. CST and it took us one hour to manually enter all of the e-mail bids, which allowed the system to be open for everyone.
Those are the facts and from what I can tell everyone had the same amount of time to place their bids this week as past weeks. Yes, it was open one extra hour, but the system was also basically down for one hour (from 6-7 p.m. EST). So we adjusted and nobody gained an advantage. It's not like a player got hurt during that time or a game result affected bidding during that time. We just allowed every NFBC owner a chance to still get their bids in on time and I wish we could have offered the same luxury the week before. Trust me, I wanted to extend the deadline the week before, too.
Again, I have no problem with people second-guessing the decisions we make when there are technical problems. I don't enjoy these technical glitches either, but when I'm put in a spot where there are glitches it's my job to figure out what to do next. And extending the deadline was the only other option we had as we allowed folks to e-mail me their bids and then we went in and placed them after the glitch was fixed.
Some folks don't like STATS and honestly we've had glitches throughout the four years of the NFBC. But so have other commissioner products as this isn't a foolproof system. Glitches happen, but STATS is hired to make our system as foolproof as possible. I continue to support them as our back-end provider and I think they've made several great changes to our game this year. Now it's time to get past these Sunday delays and make FAAB a smooth process like it's always been before.
Thanks for the feedback. It's always appreciated.