listed in wrong league 2nd request

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rwalker
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listed in wrong league 2nd request

Post by rwalker » Mon Jan 14, 2008 10:53 am

I am listed on the signup sheet in the 125 winner take all on march 23 I signed up for the NFBC $125 pay top 3 Satellite March 24th 2008 please correct thanks robert walker

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Captain Hook
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listed in wrong league 2nd request

Post by Captain Hook » Mon Jan 14, 2008 12:26 pm

emails work better Robert

Bull Pen Pugs
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listed in wrong league 2nd request

Post by Bull Pen Pugs » Mon Jan 14, 2008 1:18 pm

Yeah email them, they will get it changed right away. I had to change a Sat date due to work travel and Greg and Tom got it fixed the next day......../Go to contact us for their email.

Crazy Like a Fox
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listed in wrong league 2nd request

Post by Crazy Like a Fox » Mon Jan 14, 2008 8:34 pm

Originally posted by Bull Pen Pugs:

Yeah email them, they will get it changed right away. I had to change a Sat date due to work travel and Greg and Tom got it fixed the next day......../Go to contact us for their email. You're not kidding. I emailed Tom asking to change my March 6th satellite to February 19th (hint, hint to all you sharks) and I received an email......no joke.......9 MINUTES LATER saying "you're all set".



Talk about great customer service.



Now all I have to do is convince them I'm going to win both my satellites so I can get an advance. :D



Thanks Tom.
"Hit a home run - put your head down, drop the bat, run around the bases, because the name on the front is more - a lot more important than the name on the back."

Ryne Sandberg (my favorite player of all-time)

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Greg Ambrosius
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listed in wrong league 2nd request

Post by Greg Ambrosius » Tue Jan 15, 2008 2:22 am

Originally posted by Crazy Like a Fox:

quote:Originally posted by Bull Pen Pugs:

Yeah email them, they will get it changed right away. I had to change a Sat date due to work travel and Greg and Tom got it fixed the next day......../Go to contact us for their email. You're not kidding. I emailed Tom asking to change my March 6th satellite to February 19th (hint, hint to all you sharks) and I received an email......no joke.......9 MINUTES LATER saying "you're all set".



Talk about great customer service.



Now all I have to do is convince them I'm going to win both my satellites so I can get an advance. :D



Thanks Tom.
[/QUOTE]NINE MINUTES LATER??? I apologize for the poor customer service. I'll get on Tom to be faster with his duties. ;)
Greg Ambrosius
Founder, National Fantasy Baseball Championship
General Manager, Consumer Fantasy Games at SportsHub Technologies
Twitter - @GregAmbrosius

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Tom Kessenich
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listed in wrong league 2nd request

Post by Tom Kessenich » Tue Jan 15, 2008 3:34 am

Yea that nine minute thing was totally unacceptable. I apologize for the delay.



Seriously, if you guys have requests of this nature e-mail is definitely the best way to get a quick response - especially now with Greg and I working on our second baseball issue. You can reach us by e-mail at:



Greg - [email protected]

Tom - [email protected]
Tom Kessenich
Manager of High Stakes Fantasy Games, SportsHub Technologies
Twitter - @TomKessenich

Crazy Like a Fox
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listed in wrong league 2nd request

Post by Crazy Like a Fox » Tue Jan 15, 2008 5:54 am

Originally posted by Greg Ambrosius:

quote:Originally posted by Crazy Like a Fox:

quote:Originally posted by Bull Pen Pugs:

Yeah email them, they will get it changed right away. I had to change a Sat date due to work travel and Greg and Tom got it fixed the next day......../Go to contact us for their email. You're not kidding. I emailed Tom asking to change my March 6th satellite to February 19th (hint, hint to all you sharks) and I received an email......no joke.......9 MINUTES LATER saying "you're all set".



Talk about great customer service.



Now all I have to do is convince them I'm going to win both my satellites so I can get an advance. :D



Thanks Tom.
[/QUOTE]NINE MINUTES LATER??? I apologize for the poor customer service. I'll get on Tom to be faster with his duties. ;)
[/QUOTE]Yeah, 9 minutes is too long of a wait. In Fox minutes that's like a really long time.
"Hit a home run - put your head down, drop the bat, run around the bases, because the name on the front is more - a lot more important than the name on the back."

Ryne Sandberg (my favorite player of all-time)

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Tom Kessenich
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listed in wrong league 2nd request

Post by Tom Kessenich » Tue Jan 15, 2008 9:21 am

I forgot to add Robert that you should be all set with the correct listings.
Tom Kessenich
Manager of High Stakes Fantasy Games, SportsHub Technologies
Twitter - @TomKessenich

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